Privacy Policy
What data do we collect ?
The Data Controller collects the following categories of personal data:
- Identification and contact data: Name, surname, postal address, email address, telephone number, and other contact details.
- Technical data: IP address, screen resolution, device type, operating system, browser type and version, device identifier (e.g., MAC address), and other technical information relating to the user's device and connection.
- Browsing data: Information relating to the user's navigation on the website, such as pages visited, access time, browser language, approximate location data (derived from the IP address), and other information on website interaction.
How do we collect your data ?
The Data Controller collects users' personal data in the following ways:
- Direct collection:
- Data provided voluntarily by the user during website registration (if available), contact form submission, service orders, and service usage.
- Data provided voluntarily by the user when participating in service satisfaction surveys, conducted via message boards or email.
- Data collected during the completion of a customer profile at the user's premises (if applicable).
- Data provided by the user during telephone communications for the purpose of completing administrative information.
- Indirect collection:
- Data collected automatically through cookies and similar technologies during website browsing (e.g., browsing data).
- Data collected through third-party services:
- Google Analytics (browsing data, IP address - if not anonymized).
- LinkedIn (public profile data, if the user interacts with LinkedIn plugins).
- Data from public sources, in compliance with applicable law (specify sources, if possible).
How will we use your data ?
The Data Controller processes users' personal data for the following purposes:
- Contract performance and service provision: To fulfill service orders and provide the services requested by the user (Art. 6(1)(b) GDPR).
- Direct marketing: To send commercial communications, promotional offers, and information about new products and services (Art. 6(1)(a) GDPR, only with the user's explicit consent).
- Administrative and accounting management: To issue invoices, manage accounting records, and fulfill tax obligations (Art. 6(1)(c) GDPR).
- Sharing with professional partners: To share data with Studio Mosca to enhance services offered to the user (Art. 6(1)(a) GDPR, only with the user's explicit consent).
- Fraud prevention: To share administrative data with the accounting firm to identify and prevent fraudulent transactions (Art. 6(1)(f) GDPR, legitimate interest of the Data Controller).
How do we store your data ?
The Data Controller implements appropriate security measures for the storage and protection of users' personal data. Data is stored using the following services:
Access to the data is protected and monitored by the Data Controller.
What are your data protection rights ?
The Data Controller ensures that users are aware of their data protection rights under the GDPR. Users have the following rights:
- Right of access (Art. 15 GDPR): Users have the right to obtain confirmation as to whether or not personal data concerning them is being processed, and, where that is the case, to access the personal data and the information specified in Article 15 of the GDPR. Details on how to exercise this right will be provided upon request.
- Right to rectification (Art. 16 GDPR): Users have the right to obtain the rectification of inaccurate personal data concerning them without undue delay. Taking into account the purposes of the processing, users also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
- Right to erasure (Art. 17 GDPR) ("right to be forgotten"): Users have the right to obtain the erasure of personal data concerning them without undue delay where one of the grounds listed in Article 17(1) of the GDPR applies.
- Right to data portability (Art. 20 GDPR): Users have the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.
The Data Controller will respond to user requests within one month of receipt. To exercise any of these rights, please contact the Data Controller using the contact form or the contact details provided in this policy.
What are cookies ?
Cookies are small text files that websites place on a user's computer or mobile device to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technologies.
For further information, you can visit allaboutcookies.org
How do we use cookies ?
We use cookies in various ways to enhance your experience on our website, including:
- Analyzing how you use our website;
- Authenticating users (if applicable).
What type of cookies do we use ?
Our website uses the following types of cookies:
- Functionality cookies: These cookies are used to recognize you when you return to our website and to remember your preferences (e.g., language selection, location). We use a combination of first-party and third-party functionality cookies.
- Advertising cookies: These cookies are used to collect information about your visit to our website, including the content you viewed, the links you followed, your device information, and your IP address. We may receive limited access to some of this data from third parties for advertising purposes. This means that you may be shown advertisements on other websites based on your browsing activity on our website.
How to manage cookies
You can manage cookies through your browser settings. You can configure your browser to reject cookies or to delete existing cookies. Please note that disabling cookies may affect the functionality of some parts of our website.
Privacy policies of other websites
Our website contains links to other websites. This privacy policy applies solely to our website. When you click on a link to another website, you will be subject to that website's privacy policy.
External font
To ensure proper display of the website, fonts provided by Google are used. Loading these fonts may involve the transfer of your IP address and other technical information (such as browser type and operating system) to Google's servers. Google may use this information for its own purposes. You can find more details on how Google processes data in its Google Privacy Policy.
Changes to my privacy policy
We regularly review and update this privacy policy. Any updates will be posted on this web page. This privacy policy was last updated displayed on top of this page.
How to contact us
If you should have any questions about my privacy policy, the data we hold on you, or you would like to exercise one of you data protection rights, please do not hesitate to contact me.
How to contact the responsible authorities
You have the right to lodge a complaint with the relevant data protection authority if you believe that we have not addressed your concerns satisfactorily.